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Ashman-Gordon was recommended to me by a local Smith Mountain Lake property management company when I had a sudden breakdown of my air conditioner just before my summer rental season was to begin. We were in a bit of a panic. When Ashman-Gordon was called, we received great advice on a new high efficiency system with fast and competent installation at a fair price. This all took place in 2009, and we continue to use and recommend Ashman-Gordon for our ongoing maintenance and service needs.
We arrived home from the hospital on one of those 100 degree days this summer to find that our AC was out. After calling several companies and getting absolutely no response, I called a friend to see who serviced their system. She recommended Ashman-Gordon Heating, Air, & Electrical. Not only did they respond to our call, but came to the house within two hours and had us up and running within 30 minutes of their arrival. By the way, did I mention this was on a SUNDAY? The Ashman-Gordon service tech was not only friendly and concerned, but knowledgeable and efficient. We are now Ashman-Gordon customers for life.
Paul and Linda
It is with great pleasure that we pen this recommendation for Ashman-Gordon Heating, Air, & Electrical. When our Central Air went out the summer of 2010, it was one of the hottest on record. We desperately contacted several companies but decided that Ashman-Gordon was the best fit for us. This was mainly due to the experience, the professionalism, and the expertise and knowledge of products within the industry. This company was not interested in padding its pocketbook, but truly helping us save on our energy consumption and providing quality products to help us meet all of our needs.
After thorough inspection of our entire home, and drawings drafted to identify the new modifications, it was determined that our ventilation configuration was not adequate and new duct work and piping would be needed. The scope of work would be several weeks and would be a daunting challenge due to the working environment of 95 to 100 degrees everyday as well as the extensive labor involved in the project. Ashman-Gordon tackled it effortlessly, without complaint. The crew was respectful in every aspect and went out of their way to minimize the typical construction demo and mess it normally creates. There was never a moment in which we felt like we had made a mistake hiring this company. It was a refreshing reminder that there are still people who operate a business with moral integrity and ethical fiber.
We have had several questions about the system and someone was always willing to explain to us, and even come by to make sure things were ok with us and their product. Our energy bills have been cut in half and we still cannot believe it! This is a company that just cannot be beaten in any capacity of their business from customer service, to knowledge to credibility. To say they truly want to establish themselves as a company who cares and goes above and beyond is simply an understatement. We are honored to have met such a distinguished owner and staff and are proud to call them friends.
Blaine and Kelly W.
(OK, I know this is a little long, but it’s just so hard not to brag on someone who deserves it! And we mean every single word of this too!)
I will only recommend a service provider to my valued customers if they are someone I would call to my own home. Ashman-Gordon Heating, Air, & Electrical is at the top of my "go to" list for HVAC maintenance & service.. These guys are the best of the best!! Professional, trustworthy, dependable, fairly priced & most importantly, they get the job done! Edna Jamieson, Realtor/ABR Lake Shore Rentals & Sales Inc., smithmtnlakeproperties.com - Licensed in State of Virginia, Phone 540.520.0168
What others say about Ashman-Gordon Heating, Air, & Electrical
My old Westinghouse heat pump system went kablooey on me. Serious refrigerant leak calling for a new system as the old system would be an ongoing problem. I have used Ashman-Gordon for four years to provide service and preventive maintenance on my system. Service is always punctual and understanding of the system. When the old system had problems, I contacted Ashman-Gordon immediately for a checkup to see what was going on. This was on a Monday morning. Within 20 minutes I had a call from a technician to let me know he was on the way. When he arrived, he pinpointed the problem, we discussed alternatives and I made the decision to replace the old system with a new American Standard system. Immediately, the owner of the company contacted me for details about a new system. We agreed on the replacement and the pricing. He offered financing options that fit my needs and I accepted the best plan for me. Anticipating it may be a week or longer before the new system would be put in, he said they would schedule the installation on Wednesday morning. (Remember this was Monday with temps and humidity reaching 100 degrees.) I was amazed at the quick turnaround. On Wednesday morning, they arrived right on time to remove the old system and installed the new within a very reasonable 4 hour timeframe. They were efficient in their work and took great care to totally clean up the work from removing the old system. I am highly pleased with the work and customer service of Ashman-Gordon Heating, Air & Electrical. The owner showed me some issues with my electrical panel and how it is beyond capacity for electrical service. The technicians are very knowledgeable and easy to work with. When you have HVAC and/or electrical needs, I highly recommend this company. I appreciate their timeliness, care and efficiency in resolving a serious problem in a quick manner. Give this company serious consideration. You will be pleased. They are very fair to the customer and appreciative of your business. Not many companies let that provide the "old fashioned friendly service.
Reliability you can count on, friendly service you can trust...Ashman-Gordon Heating, Air, & Electrical has been providing excellent service on my heating and air conditioning system since 2007. When I decided that my 20 year old system needed to be replaced, Ashman-Gordon gave me not only the best quote, but the installation was completed and the system up and running in less than a day. The new system has saved me a bundle on my electric bill. I'm a very happy lady.
I am very pleased wtih Ashman-Gordon and the installation of our new heating system. The techs that installed the new heat pump were courteous and polite. I would recommend Ashman-Gordon to all our friends and neighbors.
jimb, Franklin, WV
Ashman-Gordon has always provided top honest service anytime I call. I don't have to wait days either. they are very prompt and trust worthy in my home and other locations with out me being there. Their pricing is always w/in reason for whatever the issue and they always call before proceeding to update the problem. I definitely recommend Ashman-Gordon to everyone.
Alice, moneta, VA
My husband and I have dealt with Ashman-Gordon Heating, Air, & Electrical for several years and can't say enough for their prompt and excellent service. With several rental units with heat pumps, they have always answered our needs quickly and with satisfaction.
At our home we had Ashman-Gordon install a wall hung room air conditioner in an all glass sunroom, and it works perfectly and has saved on our electric bill even in the hottest weather. I would recommend one of these units to anyone. The employees are pleasant and clean with their work.
What a fantastic job Ashman-Gordon did with installing our new heat pump! We were so pleased with their knowledge, professionalism & detailed work. They took the time to listen to the issues that we were having and went above and beyond to fix them. Everyone was so friendly & helpful. I will highly recommend Danny & his team to anyone that needs quality heating & cooling work done in their home! Tammy in Bedford
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